Your trust and confidence are our highest priority. Bella Pictures, Inc., as the
provider of the Bella Pictures service ("Bella" or “we”),
is dedicated to maintaining and protecting your privacy. This includes the privacy
of both your information and your pictures. By using our service and by visiting
this website, you agree to be bound by the terms and conditions of this Privacy
Policy (the "Policy"). This Policy explains what information we collect
and how we use the information so we can continue to provide outstanding service
to you.
Information We Collect from You.
Bella does not collect personally identifiable information about you except when
you specifically provide such information on a voluntary basis. For example, when
you register with Bella, we ask for the basics, including your name, email address
and wedding date. We may also collect details about your wedding such as reception
venue or cultural tradition, and any other personal or preference information that
you provide to us. When you order products or services on this website, we will
also need your billing and credit card information and mailing address. To help
us provide you with the most relevant site content and email communications, we
keep track of your website searches, registration activities and bookings. For all
Bella website visitors, not just registered users, we may automatically collect
certain information such as IP addresses, browser type, domain names, access times,
duration of visit, referring URL, platform, new/repeat information, time-stamp and
exit page information. We use this data for statistical purposes so that we may
analyze trends and performances over time. Bella also uses third-party service providers
to help us gather and analyze information about our customers. We restrict these
service providers from using your information in any manner, other than to help
us provide you with the products and services available on our website. Bella is
the sole owner of the information collected on this website. If you choose to use
our invitation service to tell a friend about our site, we will ask you for information
needed to send the invitation, such as your friend's email address. We will automatically
send your friend a one-time email or instant message inviting him or her to visit
the site. If you contact our client service department, we will collect the information
you provide that details the nature of your question or problem to enhance the quality
of our website.
How Your Information Is Used.
The data we gather is used to enhance your website experience; check for availability
of services for your wedding date; manage our sweepstakes and promotions; manage
our email marketing campaigns; manage your registration, reservation and booking
activities; assist you in using our website and its features; manage your purchases
via our website; and manage your photos. The information we collect helps us to
better serve you. Bella also uses the information we gather to target content on
our website to more closely match your interests and, if you have selected to receive
email communication from us, to target email marketing messages or notifications
regarding new services that are more appropriate to your needs. Profile information
is used by Bella primarily to be presented back to and edited by you when you access
the service and to be presented to others permitted to view that information by
you. Bella may send you service-related announcements from time to time through
the general operation of the service. For instance, if a friend sends you a new
message, or someone comments on your photo, you may receive an email alerting you
to that fact. Generally, you may opt out of such emails in your profile settings,
though Bella reserves the right to send you notices about your account even if you
opt out of all voluntary email notifications.
With Whom Your Information May Be Shared.
Upon making a photography reservation or a deposit with Bella, the personal information
you provide will be shared with third parties necessary to ensure the completion
of your booking. The personal information provided to the third parties will not
be used for any purpose other than the provision of your wedding photography and
associated services. Bella will also share your information with business firms
contracted to provide specific services to us, in a manner consistent with this
Policy. For example, if Bella were to hold a sweepstakes offer on our website, we
may choose to hire a sweepstakes administration firm to handle the legal requirements
surrounding entrant and winner selection and validation, or we may use a fulfillment
service provider to ship to you products ordered on our website. In situations such
as this where your data is shared with a third-party firm, these firms are obligated
to use your personal data only for the purpose for which the relationship exists,
and shall be required to abide by the terms of this Policy. From time to time, we
may share aggregated, non-personally identifiable statistical information about
our website and visitors (such as number of visitors, demographic data, number and
type of goods and services purchased or booked, etc.) with our advertisers and partners.
However, we do not reveal your personally identifiable information for anything
other than the use it was originally intended without giving you the opportunity
to opt out. At Bella, we often receive testimonials and comments from customers
who have had positive experiences with our service and our website. We occasionally
publish such content. Bella will also disclose information about individual users
to governmental or judicial authorities or law enforcement agencies, or to other
individuals or entities in response to subpoenas, court orders, other legal processes
or as otherwise required by law. Further, Bella may share information in order to
investigate, prevent, or take action regarding illegal activities or suspected fraud,
or to enforce or apply the terms and conditions of this Policy or other policies
of Bella. We may also provide customer information to third parties, such as credit
card companies, for the purpose of resolving disputes that arise in the normal course
of business. Except as otherwise stated above, Bella will not disclose your personal
information with any third party without your consent. This website may contain
links to other sites. Bella is not responsible for information collection and privacy
practices of third party websites that are accessed via links from the Bella website.
This Policy is solely for information collected by the Bella website.
How Your Information is Protected.
Bella maintains data handling and storage practices and procedures that are designed
to ensure the integrity and confidentiality of customer information. Bella incorporates
appropriate safeguards to protect the security, integrity, completeness, accuracy
and privacy of the personal information we have collected, and we have put in place
reasonable precautions to protect information from loss, misuse and alteration.
All credit card information is encrypted utilizing Secure Sockets Layer (SSL) server
technology before being transmitted over the Internet. Our security and privacy
policies are periodically reviewed and enhanced as required and only authorized
individuals have access to the information you provide us. Although we take appropriate
measures to safeguard against unauthorized disclosures of information, we cannot
assure you that personally identifiable information that we collect will never be
disclosed in a manner that is inconsistent with this Policy. You hereby acknowledge
that Bella is not responsible for any intercepted information sent via the Internet,
and you hereby release Bella from any and all claims arising out of or related to
the use of intercepted information in any unauthorized manner.
Protecting the Privacy of Your Pictures.
The Bella website is designed so that you can control who may view the pictures
stored in your Bella account if you so choose. We are committed to keeping your
pictures private and secure if you desire us to. Please note that if you choose
to post a link to your Bella account on your own or another's website, or you share
your pictures with your friends or family members by sending them your online Bella
account access information and they communicate such information to other individuals,
these pictures may be accessible to individuals not authorized by you. In order
to provide quality products, however, Bella employees and third-party service providers
fulfilling your order or providing client support to you will have access to and
may see your pictures.
Your Available Choices Regarding Registration.
Registration is optional. If you choose not to register, certain sections of our
website may be inaccessible. Registration is required to order complete a booking
or order products or services on our website. Upon request, Bella will use reasonable
efforts to allow users to update or correct personal information previously submitted
to the extent such activities will not compromise privacy or security interests.
Also, upon a user's request, Bella will use commercially reasonable efforts to functionally
delete the user and his or her personal information from its database; however,
it may be impossible to delete a user's entry without some residual information
being retained by Bella because of the nature in which backups of data are maintained.
Your Available Choices Regarding Emails.
If you register to receive communications from us, you will receive information
we believe will be of use and interest to you. If you are no longer interested in
receiving communications from Bella, you may opt out of future mailings as follows:
Our emails include instructions on how to unsubscribe yourself from our email list;
or Call us at 1-888-556-7510, and request to be unsubscribed.
Use of Cookies.
Bella uses cookies to improve your website experience and reduce the time it takes
for you to complete a booking. A cookie is a small text file that serves as a unique
identifier sent to your computer by a Web server and stored on your computer's hard
drive. A cookie lets a computer server identify your computer. At Bella, we use
cookies to improve your web site experience. Our cookies do not include any sensitive
information, but they do help us track which of our web pages are visited and what
services are most often used. You may choose not to receive a cookie file by enabling
your web browser to refuse cookies or to prompt you before accepting a cookie. Please
be aware, however, that by refusing to accept cookies, you will be unable to access
a significant portion of the Bella website.
Mergers/Acquisitions.
In the event that Bella or a significant portion of Bella’s assets or business
is acquired, customer information may be transferred to the applicable successor-in-interest.
In the event such a transfer occurs, your personal information will be subject to
the same protection as it was prior to the transfer.
Children.
Children are not eligible to use our services and we ask that minors (anyone under
the age of 18) not submit any personal information to us. Bella does not knowingly
collect personal information from anyone under the age of 18 or permit them to use
our website. This website is not directed to children and Bella does not knowingly
solicit information from any child under the age of 13. Should a child whom we know
to be under 13 years of age send personal information to us, we will use that information
only to respond directly to that child (or a parent or guardian) to inform him or
her that we must have parental consent before receiving his or her personal information.
International Users — Applicable Law.
Bella collects, processes, stores, discloses and disposes of personal information
that you submit to us in accordance with applicable United States law. Please note
that the personal information you submit to our website will be transferred to the
United States to be processed by Bella in order to provide this website and its
services to you or for such other purposes as set forth in this Privacy Policy.
If you are not a resident of the United States, you acknowledge and agree that we
may collect and use your personal information, as discussed in this privacy policy,
outside your resident jurisdiction. In addition, we may store such personal information
in the United States, outside your resident jurisdiction. In particular, you are
advised that the United States uses a sectoral model of privacy protection that
relies on a mix of legislation, governmental regulation and self-regulation. Please
be aware that United States law may offer different levels of protection for personal
information than may be available in your country.
Terms and Modifications to this Privacy Policy.
We may amend this Policy at any time by posting the revised policy on the website.
All amended terms shall automatically be effective as soon as they are posted on
the website. You are responsible for reviewing this Policy periodically to ensure
that you are aware of any changes to it. Your continued use of the site indicates
your assent to any changes to this Policy. This Policy is applicable to all websites
under the www.bellapictures.com
domain. This Policy was produced and posted on 6/2/09.
Contact Us.
If you have questions or concerns regarding your privacy or security on our website,
feel free to contact us by email, phone or postal mail as follows:
Email: If you wish to email us, please use the Contact Us
form. We respond to most customer emails promptly.
Toll-free phone: 1-888-556-7510
Postal mail:
Legal Administrator
Bella Pictures, Inc.
1800 Byberry Rd.
Suite 1401
Huntingdon Valley, PA 19006