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We are a company you can trust! Our 100% Satisfaction Guarantee provides you
with the reassurance that we are going to do everything in our power to make sure
you have the best client experience with us – from the top quality “certified”
photographers/videographers you will be matched to, to the outstanding customer
service you will receive, to the top-of-the-line albums you will receive.
We go above and beyond to make sure you are 100% happy with your Bella experience.
With our thoughtful team approach, each individual team member is in place to excel
in their role – giving you the best customer service, the best coverage quality
and the best albums designed to your specifications.
We will assist you in customizing a package best suited to your needs. You
have ultimate flexibility and will never be locked in to purchasing products or
services that you don’t want. When it comes to matching you with your
wedding photographer, we will assess your photography style preference and connect you with
a perfect fit. When it comes to designing your Wedding album, you will choose all
the details to include in the album and our talented team of designers will interpret
your vision into a beautiful keepsake that you will treasure for a lifetime.
We are available to assist you every step of the way--throughout your wedding planning,
on your wedding day and after your wedding. Unlike other photographer/videographers
who do not return your calls in the timely manner, our team will always be looking
after you. We will reach out to you whenever there is something to be done,
such as providing your photographer with your wedding day schedule or starting your
album. You can trust us to follow up with you when we say we will! In
addition, we have customized tools in place to help you organize your photography
and videography coverage so that everyone is on the same page and nothing is left
out! From mapping out your photographer’s timeline on our planning website,
to organizing your photos on our online wedding gallery to selecting your preferences
in our online album planner, we provide you with easy to use tools to keep your
wedding photography organized.
At Bella, we make sure to "cross our "T"s and dot our "I"s
every time" - we hold ourselves accountable thus we are able to back ourselves
by our guarantee. This means we double and triple check everything we do.
For example our photographers/videographers always carry back-up equipment to each
wedding. We have back-up photographers ready to go, should an unforeseen situation
arise where the photographer can not get to the wedding. Also our back-up
photographers are Bella certified so there are no quality concern issues should
they need to be brought in AND we make sure they have all the same details of the
style requests and must have shots the original photographer would have had.
What if something does go wrong? If something does not go exactly according to plan
– there are always going to be changes, delays or things that just don’t
turn out the way you had planned them to – in these situations Bella is there
for you! We have a full customer service and creative team standing by post wedding
to make sure you get the attention you deserve even after your wedding – unlike
other photographers/videographers who simply don’t respond to clients post-wedding
requests or concerns, we work with you up until your album is in your hands to ensure
high quality service each and every step of the way.
We take our jobs very seriously at Bella – we know this is a once in a lifetime
opportunity and that there are no second takes – that is why we are proud
to say that after 15,000 weddings we can say we have more than 95% Customer Approval
rating and can back ourselves with our 100% Satisfaction Guarantee!
World Class Photography at
Suprisingly Affordable Prices
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