Wedding Album FAQ

Your wedding album is destined to become a treasured family heirloom that will be enjoyed for generations to come. Here are some useful tips on how the design process works:

How should we get started on the design of our album?

To start the design process, log into http://weddings.bellapictures.com/ to see your Album Planner and choose your design and image selections.

Once we receive your completed selections, we will review them and send you confirmation that the album design process has begun. If you have any questions or want to change your album products, please contact our creative services team at creativeservices@bellapictures.com.
What other choices do I need to make for my album?

Your album should be a unique expression of your tastes and preferences, and you'll have a great deal of control over the appearance of the finished album. Depending on the album type that you reserved, you may specify your choice of the following:

  • Album Design Style
  • Cover image
  • Cover imprinting
  • Page edge gilding
How long will this process take?

Traditional albums are produced within 8 weeks and do not require a drafting process. Completion of all other albums will take approximately 6 months from start to finish which includes drafting, production, and final delivery. You can help ensure the process moves as quickly as possible by responding promptly and thoroughly with feedback on drafts and confirming approval of your final draft.
How can I check the status of my album?

You may check the status of your album at any time throughout the process by visiting http://weddings.bellapictures.com/.
When and how will I view my album draft(s)?

The first draft will be produced approximately 8-10 weeks from the time you submit your design and image selections. Once a draft is available for your review, you will be notified via email and a link to view your draft online will be available in the album planner. You will then have the opportunity to accept the draft or request changes.

The turnaround time for most draft revisions is 4-6 weeks, depending on the extent of the changes requested. Most albums are completed in one revision, while some take two. When you've approved the final layout, your album goes to production, and it will be delivered to you approximately 12 weeks after we receive your approval.
What additional costs are involved?

Additional costs may be incurred if you add something to your album over and above what was included in your package. For example, if you decide to upgrade to a larger size album (from 10" x 10" to 12" x 12"), add additional pages beyond the number included in your package, or request extensive custom design work, additional costs will be assessed.

If you change your album design style or add multiple images after your design process has begun, you will be charged for custom design work at an hourly rate of $100. (Note that you may replace up to 3 additional images after your design process has begun.) All costs will be quoted to you before proceeding with any changes so that you can approve them.

There are two rounds of revisions, or a total of three drafts, included with all Bella Pictures albums that go through a design process. (Traditional albums do not go through a design process.) If you request revisions beyond the third draft, there is a revision fee of $100 per hour for the incremental design work.
Is there a warranty on my album?

Bella Pictures warrants that all album products you purchase from us shall be free from substantial defects in materials or workmanship during the lifetime of the original purchaser, excluding normal wear and tear, cosmetic aging, and damage caused by mishandling or improper storage.
Who may I contact for assistance?

We are here to walk you through every step of the process and to make sure that your wedding album will be the cherished family heirloom that you want it to be. If you have any questions, please contact our creative services team at creativeservices@bellapictures.com.