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It depends on the type of album you purchased. Albums with standard layouts include
proofing service only. After submitting your preferences, you will be able to review
an online proof of your album within 8 weeks. The album proof enables you to verify
that all images selected were included in the album. If additional images or changes
are requested, a revision fee will apply.
Albums with custom design come with drafting services. Our album design team will
create a first draft of your album design within 8-10 weeks and you will be able
to review it online. You may either approve or submit edits to your first draft.
If your requested changes involve swapping in new images, you may request up to
3 new images not selected in the original image selection. Complex revision requests
(such as those requesting extensive retouching or changing the album design style)
may incur a revision fee. If a revision fee applies, you will be contacted with
a quote before the changes are made. Additional draft fees apply if you request
drafts beyond your contracted number. For albums purchased before November 1, 2009,
3 drafts are included at no charge. For albums purchased after November 1, 2009,
2 drafts are included at no charge. Revision and draft fees start at $100/hour and
vary based on the complexity of your request. Each round of revisions takes an additional
4-6 weeks to fulfill.
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