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After your images are posted, log into your account and click on " View My Pictures" ; select the image numbers that you would like to use within your album. Then click on the Reminders tab at the top of your page and click on the album you would like to build. Enter the image numbers into the online form, along with any comments or special requests.
Within 4-6 weeks you will receive an email containing a link with an online proof of your album. Once you review the proof, you will be able to send any comments or changes requested back to the Design Team. The Design Team will then implement the changes and send you a new proof within 2 weeks.
Once you approve your design, you have the option to select your cover, color, and any other options or additions to complete your album.
Unfortunately no. By accepting your album, you are also accepting the additional
album details you provided in the online album planner including gilding color,
imprinting text and imprinting color, cover type and cover color. Final production
will begin immediately upon approval so no changes are allowed after this time.
When you approve your album, you will be asked to submit your album shipping address.
Please note that a signature is required for delivery of your album and that someone
must be present to sign at the address you provide. Business addresses are suggested.
If we are unable to deliver your album to the provided shipping address, additional
reshipping fees may apply.
It depends on the type of album you purchased. Albums with standard layouts include
proofing service only. After submitting your preferences, you will be able to review
an online proof of your album within 8 weeks. The album proof enables you to verify
that all images selected were included in the album. If additional images or changes
are requested, a revision fee will apply.
Albums with custom design come with drafting services. Our album design team will
create a first draft of your album design within 8-10 weeks and you will be able
to review it online. You may either approve or submit edits to your first draft.
If your requested changes involve swapping in new images, you may request up to
3 new images not selected in the original image selection. Complex revision requests
(such as those requesting extensive retouching or changing the album design style)
may incur a revision fee. If a revision fee applies, you will be contacted with
a quote before the changes are made. Additional draft fees apply if you request
drafts beyond your contracted number. For albums purchased before November 1, 2009,
3 drafts are included at no charge. For albums purchased after November 1, 2009,
2 drafts are included at no charge. Revision and draft fees start at $100/hour and
vary based on the complexity of your request. Each round of revisions takes an additional
4-6 weeks to fulfill.
You may request to include special details from your wedding day in your album.
Details such as wedding colors, invitations and toasts may be incorporated into
backgrounds on some album pages (custom design layout only) if these elements were
photographed. Additional charges may apply for more customized style requests, such
as including wedding vows or music lyrics. Special requests must be included in
the Notes to Designer section when submitting your design preferences.
To make your album uniquely yours, you will select all of the images that are to
be included in your album. The maximum number of images may not be more than twice
the amount of the total number of album pages. For example, maximum 60 images for
a 30-page album.
Depending on which album you purchase, your album will come with one of the two
layout styles we offer:
We are here to walk you through every step of the process and to make sure that
your wedding album will be the cherished family heirloom that you want it to be.
If you have any questions, please contact our Client Experience Team at
Bella Pictures warrants that all album products you purchase from us shall be free
from substantial defects in materials or workmanship during the lifetime of the
original purchaser, excluding normal wear and tear, cosmetic aging, and damage caused
by mishandling or improper storage.
Additional costs may be incurred in three ways; by changing your album product,
requesting extensive custom design work and/or requesting additional revisions beyond
your contracted amount.
The first draft will be produced approximately 8-10 weeks from the time you submit
your design and image selections. Once a draft is available for your review, you
will be notified via email and a link to view your draft online will be available
in the album planner. You will then have the opportunity to accept the draft or
request revisions. The turnaround time for most draft revisions is 4-6 weeks, depending
on the complexity of the changes requested. When you've approved the final album
draft, your album goes to production. You can expect to receive your album in hand
approximately 12 weeks after you've approved your final draft.
You may check the status of your album at any time throughout the process by visiting
the Album Planner located in the My Account section of your wedding website.
For most albums, completion of your album will take approximately 6 months from
start to finish which includes drafting, production, and final delivery. You can
help ensure the process moves as quickly as possible by responding promptly and
thoroughly with feedback on drafts and confirming approval of your final draft.
Traditional albums are produced within 8 weeks and do not include drafting.
Your album should be a unique expression of your tastes and preferences, and you'll
have a great deal of control over the appearance of the finished album. Depending
on the album type that you reserved, you may specify your choice of the following:
* Album Design Style
* Cover type
* Cover image
* Cover imprinting
* Page edge gilding
* Images included
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